How to Use Satellite SOS in the Backcountry

Since 2024, Sierra Madre Search and Rescue has responded to several emergency calls initiated through satellite-based SOS messages. These tools provide your exact location and allow two-way communication with rescuers, often eliminating the need for a lengthy search.

No Cell Signal? No Problem.

Satellite-enabled devices do not rely on cell coverage to communicate with emergency services. Options include:

– Dedicated devices like Garmin inReach and Zoleo

– Smartphones with satellite texting (e.g., iPhone 14+ and recent Android models)

While many of these tools require a subscription, they’re typically rugged, have long-lasting batteries, and use powerful antennas to ensure reliable contact in remote areas.

iPhone and Android Satellite SOS

– Apple introduced satellite SOS texting with the iPhone 14 in 2022; it’s now available across newer models with the iOS 18 update.

– Some Android devices gained similar functionality starting in 2023-2024.

Apple encourages users to set up their Medical ID and emergency contacts in advance. This information is automatically shared when you send an SOS.

Watch: How to Use SOS on iPhone

Watch: How to Use SOS on Android


Important #1: Do not test the SOS feature just to familiarize yourself. Practice responsibly using device simulations or official tutorials.

Important #2: If your situation changes and you no longer need help, please update emergency services immediately so that rescue efforts can be canceled. You will not get in trouble for doing the right thing.


When Should You Use Satellite SOS?

The first step is recognizing you need help. Activate the SOS feature if:

– Someone is injured, incapacitated, or lost

– You’re unsure of your location

– You feel your safety is at risk

When in doubt, call for help. It’s always better to cancel later than to delay assistance in a potentially serious situation.


What to Expect After Triggering SOS

Once activated:

– Your device connects to a satellite (you’ll need a clear view of the sky—deep canyons or thick forests may cause delays).

– Your emergency message is routed to a 24/7 communication center or 911, which contacts the appropriate responders, including SAR teams.

– Stay put unless it’s unsafe. Moving may make you harder to find.

While help is en route:

– Follow instructions from the communication center

– Preserve battery life: Close unused apps, avoid unnecessary communication

– Dim your screen brightness

– Only use your phone to stay in touch with rescuers – do not text or attempt to call others


What Info to Include in Your SOS Message

To help SAR respond quickly and effectively, include:

Nature of the emergency

– Number of people in your party

– Injuries or medical conditions

– Your activity (hiking, biking, climbing, etc.)

– Any known hazards or allergies


No Charge for Rescue

Sierra Madre Search and Rescue is a 100% volunteer, non-profit, and unpaid organization. We are a proud 501(c)(3), and our mission is to keep the public safe in the wilderness. You will never be charged for requesting help from our team.

Getting Help

For many of us, hiking and spending time in the mountains is a great activity to relax, exercise, and enjoy the great outdoors. Having a problem and getting lost is not something we hope to experience, but it raises an important question, “What do I do when I think I might be lost in the backcountry?

The acronym STOP is commonly used to guide your decision making in the first key moments when you realize you may be lost.

The “S” is for STOP. Don’t continue to hike if you are not sure where you are or where you need to go. Continuing to move will make it difficult to find you, increase your chances of injury, fatigue, and stress levels, and decrease your ability to think critically. Do not keep moving unless it is necessary.

This is the time to engage your brain and THINK (the “T” in STOP). Self-care is of primary importance. Have a snack and hydrate. Hypothermia can occur in 50°F temperatures so we recommend adding a layer.

O” is for OBSERVE. Stay calm. Take stock of your situation. What landmarks are visible? Are you still on the trail? Are weather or trail conditions deteriorating? Is it close to sunset?

All of your observations serve as inputs into the next step, “P” or PLAN. Take an inventory of your supplies. Are you equipped for potentially spending a night out? Do you need to find shelter or get out of a location where you may be at risk of injury? Do you have an emergency signaling device like a PLB or 2-way satellite messenger device? If yes, your best option may be to trigger the emergency signaling device, find a safe location, and wait for assistance.

While many people carry satellite messenger devices, almost everyone is carrying a cell phone. Is your phone with you and is it charged? How much battery life does it have? Do not waste battery power on flashlight use. Instead, save it for communication. Even if you do not have cell signal, dialing or texting 911 may help initiate rescue by allowing Search and Rescue to triangulate your position within a mile or two, which narrows the search effort considerably.

Report the following when you make your 911 call:
– Any relevant medical condition or injury you may have
– Where you parked your car and its description
– What time of day you started and how long you’ve been moving
– The direction you took from the car, trail signs, and your hiking objective
– Describe yourself: age, height, weight, what you’re wearing, and what equipment you have with you. Search and Rescue personnel are trained in searching and tracking, so describe your footwear and size.

You may feel reluctant to dial 911, but reaching out early, before the weather turns nasty or run out of daylight, is the smart thing to do. Limit phone use to emergency personnel only and ask them to use text to save battery power. Turn on “location” information on your phone, take a photo, and try to send it out so we can grab the GPS coordinates encoded in it. Do not use Instagram, Facebook, SnapChat, or any other app that will time out.

If you hear shouts, answer them. If you have a whistle, use it. If you’re carrying a backpack, check the sternum strap, as most packs have an incorporated whistle. Three whistle blasts is the universal distress signal.

If you hear a helicopter approaching, gather your belongings quickly and make yourself noticeable by standing in the open, waving your jacket or colorful clothing item, or flashing a reflective object such as a mirror. Wear your sunglasses to protect your eyes from debris kicked up by helicopter rotor wash.

After the rescue, ask Search and Rescue personnel about what you could have done better, and avoid any future rescues with good preparation!

Plan

We cannot emphasize enough how important it is to have a plan. This includes establishing a turn-around time, knowing the weather forecast, knowing the terrain statistics (mileage, elevation gain, and conditions), and leaving your trip itinerary with someone at home.

A basic itinerary includes:
– Who you’re going with and contact numbers
– Trailhead / starting point
– Destination
– Start date and time
– Estimated end date and time
– Emergency contact information

It’s important to let someone reliable know what to do if you don’t return for some reason. We encourage you to set a time for your contact to call for help that will give you some margin if you are running a bit late. If you are overdue and have the ability to send a message to your contact, please let them know you are safe to avoid them calling for help unnecessarily.

Los Angeles Sheriff’s Department has a hiking plan that you can print and fill out. If you know the phone numbers for the local Sheriff station or other agency, such as Forest Service or National Park Service, putting it on the form can help your contact person get in touch with the right people. If someone is missing, you do NOT need to wait 24 hours, but your contact will need to be clear their call is for a missing hiker. If in doubt, call 9-1-1.

While planning a trip with a group, ask yourself if the group is made up of people you know and can trust. Regardless of whether you’re hiking with friends or strangers, the Team recommends keeping the group together or establishing a plan to periodically check in at key points. Assign a strong and experienced hiker as the “sweep” who will make sure no one is left behind. If someone cannot continue, have someone go back with them or have them wait at a spot you will pass on your way out. Once you return to your cars or homes, check in with everyone to make sure no one is missing. If someone hasn’t returned, consider reporting someone missing.

If you are hiking on your own and are unfamiliar with the trail, treat information from social media sources with caution. Advice offered over the internet should be evaluated carefully since you may not know the source or its reliability. Consider asking yourself if the hike is reasonable based on your experience, equipment, and potential hazards. While physical fitness is important, a fit person can easily get in “over their heads” if they lack essential skills and equipment – are you prepared for this?

Lastly, the amount of “insurance” you need will be up to you, but you should ask and answer a couple of basic questions:
– What do you need to prevent an emergency or respond to an emergency should one occur?
– What do you need to safely spend an unplanned night (or two) outside?

The Team has a printable checklist for your Ten Essentials. While you may not need an extensive array of items from the list, a basic set should be in your pack. Storing items in small, waterproof stuff sacks or bag is convenient and will allow you to move them between packs.

Hiking can be easy or it can be tough. Hikers get in trouble because they try to do something they aren’t prepared to do. If you are separated from your group or are lost on your own, try to stay in a safe place, keep warm, and stay put.

The Ten Essentials

The Ten Essentials list was created in the 1930s by The Mountaineers, a Seattle-based organization for climbers and outdoor adventurers, to help people respond positively to an accident or emergency and safely spend a night (or more) outside. While we know taking a daypack on a 1.5 mile hike sounds absurd, we believe it’s better to have it and not need it, than to need it and not have it.

Navigation: map, compass, GPS, altimeter, personal locator beacon (PLB), satellite messenger

A GPS, personal locator beacon, and satellite messenger are all useful to have, but having a paper map can go a long way when electronics have low battery. A map of the area you’re travelling in and a compass are recommended. At minimum, you should be able to point out the trail you’re on, along with landmarks (trail junctions, water crossings, etc.) you’re passing.
A compass with map-reading knowledge is a vital tool if you’re disoriented in the backcountry. Navigating by map and compass takes practice, but it’s a great skill to have. They do not rely on batteries and newer compass models have sighting mirrors, which can be used to reflect light at a helicopter during an emergency.

Sun Protection: sunglasses, sun-protective clothing, sunscreen, chapstick

Sunglasses, sun-protective clothing, and sunscreen can prevent short term sunburn and snow blindness, as well as long term premature skin aging, skin cancer, and cataracts. Sun-protective clothing is an effective way of blocking UV rays without slathering sunscreen on.

Light: headlamp, extra batteries, spare headlamp

Headlamps are the preferred source of light, compared to flashlights, as they allow you to be hands free and won’t drain the battery on your phone. Extra batteries in your spare headlamp are always useful to have on you – this is especially useful when your initial headlamp doesn’t work.

First Aid Supplies: treatment for blisters, adhesive bandages, gauze pads, adhesive tape, disinfecting ointment, pain medication, pen, paper, and gloves.

Medical kits are going to be determined by the duration of the trip, along with the number of people that are involved. They include treatments for blisters, adhesive bandages, gauze pads, adhesive tape, disinfecting ointment, pain medication, pen, paper, and gloves.

Fire: waterproof matches, lighter, tinder, dry lint

Storm/wind proof matches and a lighter are useful to have. A wad of dryer lint makes a great fire starter and won’t cost you anything! For outings where firewood isn’t available or fire danger is high, a stove is recommended as an emergency heat source.

Repair Kit & Tools: knife, duct tape, cord, safety pins, fabric repair kit, zip-ties

Knives are useful for repairs, food preparation, first aid, and other emergency needs. A small gear repair kit can get you out of a bind in the backcountry.

Clothing: layer of underwear (top and bottoms), beanie/balaclava, extra pair of socks, gloves, and jacket.

Conditions can turn cold and wet unexpectedly, so consider taking an additional layer or two for an unplanned night out.

Food: granola, jerky, nuts, candy, dried fruit, energy blocks

Pack enough food for an extra day and night in the mountains. Granola, jerky nuts, candy, dried fruit, and energy blocks are all great options. They’re lightweight an don’t require a stove and fuel.

Water: 32oz bottle, water filter, iodine tablets

Each person needs to carry a bottle of water; 16oz of water is NOT enough! Most people need about 16oz of water per hour during moderate activity in moderate temperatures. 32oz of water is the bare minimum that should be carried along with a water filter or iodine tablets to treat water.

Emergency shelter: light emergency bivy, emergency shelter, tarp, extra-large trash bag

Emergency shelters will protect you from wind and rain. A light emergency bivy, space blanket, or even an extra-large trash bag will help retain some heat overnight.

To help ensure all Essentials are packed, you can download a printable checklist here.